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	<title>Australian Taxation Office Archives - BNS Group</title>
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		<title>BNS Group Meets Growing Demand for Cloud-Based SMS Solution on AWS</title>
		<link>https://www.bnsgroup.com.au/bns-group-meets-growing-demand-for-cloud-based-sms-solution-on-aws/</link>
					<comments>https://www.bnsgroup.com.au/bns-group-meets-growing-demand-for-cloud-based-sms-solution-on-aws/#respond</comments>
		
		<dc:creator><![CDATA[admin]]></dc:creator>
		<pubDate>Mon, 31 Oct 2022 04:57:39 +0000</pubDate>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Enterprise SMS]]></category>
		<category><![CDATA[Amazon DS]]></category>
		<category><![CDATA[Amazon EC2]]></category>
		<category><![CDATA[Analytics]]></category>
		<category><![CDATA[Australian Taxation Office]]></category>
		<category><![CDATA[AWS]]></category>
		<category><![CDATA[AWS ISV Accelerate Program]]></category>
		<category><![CDATA[BNS Solutions]]></category>
		<category><![CDATA[Clive Pereira]]></category>
		<category><![CDATA[cloud]]></category>
		<category><![CDATA[Laurence Buchanan]]></category>
		<category><![CDATA[SQL Server]]></category>
		<category><![CDATA[Suncorp]]></category>
		<guid isPermaLink="false">https://www.bnsgroup.com.au/?p=1787</guid>

					<description><![CDATA[]]></description>
										<content:encoded><![CDATA[<div class="vc_row wpb_row vc_row-fluid vc_custom_1606268460778 bg-image-ps-inherit"><div class="wpb_column vc_column_container vc_col-sm-12"><div class="vc_column-inner"><div class="wpb_wrapper"><h2 style="text-align: left;font-family:Abril Fatface;font-weight:400;font-style:normal" class="vc_custom_heading" >BNS Group Meets Growing Demand for Cloud-Based SMS Solution on AWS</h2>
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			<p><a href="https://aws.amazon.com/solutions/case-studies/bns-group-case-study/" target="_blank" rel="noopener">Original Article published via AWS (Amazon Web Services)</a></p>
<p>When harnessed strategically, Short Message Service (SMS) can be an extremely effective marketing tool. According to Gartner, <a href="https://www.powerreviews.com/blog/sms-marketing/#:~:text=According%20to%20Gartner%2C%20SMS%20open,receive%20promotions%20via%20text%20message." target="_blank" rel="noopener">SMS open rates are as high as 98 percent</a> compared to email’s 20 percent average. Companies looking to run scalable SMS applications often rely on commercial software from independent software vendors (ISVs) such as BNS Group to reach their target audience.</p>
<p>BNS is an Australian software provider focused on secure enterprise SMS and fax messaging. Its software runs on the Windows platform and is licensed to public sector organizations such as the Australian Taxation Office and to private firms like Suncorp. For Suncorp, BNS software handles between 2 million and 3 million monthly SMS messages.</p>
<h3>Pursuing a Cloud-Based Deployment Model</h3>
<div class="lb-rtxt">
<p>The founders of BNS had been contemplating a migration from the company’s on-premises data center to the public cloud and observed a growing demand for cloud-based operations among current and potential BNS customers.</p>
<p>Laurence Buchanan, CEO at BNS Group, says, “Some of our larger customers have started asking about the cloud as they begin their own modernization journey. As an independent software vendor, we knew we had to be on the cloud too. We had to ensure our products work in our customers’ cloud tenancy and build documentation to support a cloud versus an on-premises deployment of our software.”</p>
<p>The final push for cloud migration came when BNS customer <a href="https://www.bnsgroup.com.au/case-studies/praisal/" target="_blank" rel="noopener">Praisal</a> approached BNS for a cloud-based SMS solution in its Amazon Web Services (AWS) tenancy to connect with its users. BNS then consulted with AWS on how best to build new virtual machines and relicense software development tools securely on the cloud. The business wanted to steer away from the “lift and shift” migration approach to avoid transferring technical debt and “baggage” from the data center into the cloud.</p>
<h3>Receiving Strategic, Foundational Support from ISV Specialists</h3>
<div class="lb-rtxt">
<p>BNS founders gravitated to AWS because of its high availability and the <a href="https://aws.amazon.com/partners/programs/isv-accelerate/" target="_blank" rel="noopener">AWS ISV Accelerate Program</a>. “We really liked that AWS has an ISV competency in its partner program,” says Buchanan. “It was important for us to have our enterprise SMS software verified for use on AWS. The value that AWS places on the ISV stream sealed the deal in our choice of cloud provider.”</p>
<p>Over the course of five months, BNS performed an <a href="https://aws.amazon.com/partners/foundational-technical-review/" target="_blank" rel="noopener">AWS Foundational Technical Review</a> with the support of the AWS ISV team and completed its cloud migration in June 2022. “AWS has been very responsive throughout our migration journey and guided us in setting up the right cloud foundation from day one. The review process really helped us understand the AWS security paradigm,” adds Buchanan.</p>
<h3>Reducing Virtual Machines from 40 to 12</h3>
<div class="lb-rtxt">
<p>By strategically starting with a clean slate on the AWS Cloud, BNS decreased its virtual machines from 40 to 12 and reduced infrastructure costs by 50 percent. The business spins up resizable <a href="https://aws.amazon.com/ec2/" target="_blank" rel="noopener">Amazon Elastic Compute Cloud</a> (Amazon EC2) instances for Microsoft Windows servers and uses <a href="https://aws.amazon.com/rds/sqlserver/" target="_blank" rel="noopener">Amazon RDS for SQL Server</a> for database management.</p>
<p>After its migration, BNS began developing a custom SMS solution for Praisal on AWS. Developers decided to use Microsoft SQL as a front-end application programming interface (API). Within two days, BNS developed an SQL API that could send and receive SMS from Praisal’s clients without its team having to learn any REST API calls or other technical complexities.</p>
<p>Clive Pereira, R&amp;D director at BNS Group, explains, “The database that records Praisal’s SMS traffic resides in Praisal’s AWS environment. Praisal can now run complete analytics across its data and gain insights into what’s happening with its SMS traffic, which is a real game-changer for the organization.”</p>
<h3>Onboarding Data Scientists to Enhance Analytics Capabilities</h3>
<div class="lb-rtxt">
<p>The BNS SMS solution includes user-friendly dashboards that clients such as Praisal can use to understand their data and perform predictive analytics. The business plans to further enhance its analytics capabilities as part of its product development strategy, and recently hired two data scientists. According to Buchanan, onboarding new hires on AWS is much faster and easier compared to the BNS data center environment.</p>
<p>One of the areas BNS Group is focusing on with clients is to track the journey of each SMS—those received and not received by target customers—via out-of-the-box analytics models. With enhanced analytics, BNS Group’s clients can drive customer engagement, increase retention, and reduce churn.</p>
<h3>Accelerating Transaction Rates While Increasing Productivity</h3>
<div class="lb-rtxt">
<p>The company has also experienced faster transaction rates on its SMS platform since the migration to AWS. “I’ve seen big improvements in throughput. We’re able to process and transmit data faster on AWS,” Buchanan says.</p>
<p>BNS has also reduced time spent on backend operations, because it no longer carries out server maintenance, firewall updates, and disaster recovery planning and testing—elements that are now automated on AWS. Productivity has risen, and Buchanan can now allocate his time to R&amp;D, quality assurance, creating documentation, and customer engagement.</p>
<p>To further enhance its analytics ambitions, BNS is now exploring how artificial intelligence and machine learning can benefit its clients. The company is also looking to list its enterprise solutions on <a href="https://aws.amazon.com/marketplace" target="_blank" rel="noopener">AWS Marketplace</a> to increase its customer reach. “If we didn’t migrate to AWS, we wouldn’t be able to engage the wide AWS customer base,” Buchanan says. “It’s been a win-win for BNS and AWS, and we look forward to what the future brings.”</p>
<h3>Learn More</h3>
<div class="lb-rtxt">
<p>To learn more, visit <a href="https://aws.amazon.com/solutions/migration/" target="_blank" rel="noopener">aws.amazon.com/solutions/migration</a>.</p>
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		<title>BNS Group Achieves 100% Cloud Migration</title>
		<link>https://www.bnsgroup.com.au/bns-group-achieves-100-percent-cloud-migration/</link>
					<comments>https://www.bnsgroup.com.au/bns-group-achieves-100-percent-cloud-migration/#respond</comments>
		
		<dc:creator><![CDATA[Drew]]></dc:creator>
		<pubDate>Wed, 29 Jun 2022 03:20:47 +0000</pubDate>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Enterprise SMS]]></category>
		<category><![CDATA[Amazon Web Services]]></category>
		<category><![CDATA[Australian Taxation Office]]></category>
		<category><![CDATA[AWS]]></category>
		<category><![CDATA[BNS Group]]></category>
		<category><![CDATA[Clive Pereira]]></category>
		<category><![CDATA[cloud]]></category>
		<category><![CDATA[cloud migration]]></category>
		<category><![CDATA[Fax]]></category>
		<category><![CDATA[Laurence Buchanan]]></category>
		<category><![CDATA[migration]]></category>
		<category><![CDATA[Optus]]></category>
		<category><![CDATA[Optus SIP]]></category>
		<category><![CDATA[SMS]]></category>
		<category><![CDATA[Switch connect]]></category>
		<guid isPermaLink="false">https://www.bnsgroup.com.au/?p=1668</guid>

					<description><![CDATA[]]></description>
										<content:encoded><![CDATA[<div class="vc_row wpb_row vc_row-fluid vc_custom_1606268460778 bg-image-ps-inherit"><div class="wpb_column vc_column_container vc_col-sm-12"><div class="vc_column-inner"><div class="wpb_wrapper"><h2 style="text-align: left;font-family:Abril Fatface;font-weight:400;font-style:normal" class="vc_custom_heading" >BNS Group Achieves 100% Cloud Migration</h2>
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			<p><strong>24 June 2022</strong></p>
<p>BNS Group Achieves 100% Cloud Migration and Saves 50% On Ongoing IT Costs</p>
<p>FOR IMMEDIATE RELEASE</p>
<p><strong>Canberra, Australian Capital Territory</strong> – Australia’s leading Enterprise SMS text messaging software developer has left the world of physical data centres behind and partnered with Amazon Web Services (AWS) to fully migrate both the business and its technology solutions into a cloud environment.</p>
<p>Starting its business in 1989 developing fax server software, BNS added enterprise SMS text messaging server software to its product offering in 2009.   Today BNS Group provides enterprise SIP based FAX and SMS communications cloud based software solutions to some of Australia’s leading government agencies and corporations.</p>
<p>In a significant restructuring of the business operations and client infrastructure, BNS Group has achieved what many similarly placed organisations have not; 100% migration to a cloud-based environment.</p>
<p>Following months of research and discussion, Co-Founders Laurence Buchanan and Clive Pereira focused on simplicity and efficiency in their move to AWS, opting to build new virtual machines and relicensing software development tools rather than what other organisations appeared to be doing, in migrating, lifting, and shifting.</p>
<p>What appeared to be a significant obstacle in replacing their physical Optus SIP trunk in the data centre was made easy with Switch Connect CEO Rohan Milne, who commissioned a hosted session border controller supporting T.38 Fax protocol, resulting in BNS Group’s AWS-based fax technology being able to talk directly to Switch Connect.</p>
<p>“Replacing the Optus SIP trunk in the data centre was probably the most complex part of our migration. We had to find a reliable cloud based T.38 service to the PSTN for our fax server technology to use. As Switch Connect was handling our MS Teams PSTN calling already, this was just an easy addition to our monthly service plan” said Laurence Buchanan CEO BNS.</p>
<p><iframe title="BNS Group Joins AWS Partner Network" src="https://player.vimeo.com/video/720925058?dnt=1&amp;app_id=122963" width="640" height="360" frameborder="0" allow="autoplay; fullscreen; picture-in-picture"></iframe></p>
<p>About BNS Group:</p>
<p>BNS Group is a privately owned company based in Sydney and Canberra focused on secure enterprise FAX and SMS messaging. BNS manufactures commercial software products on the Windows platform which are licenced to customers and reseller partners globally.</p>
<p>BNS’s customers include Australian Taxation Office, Defence, Computershare, Panalpina Freight, Suncorp Group: Suncorp Bank and Insurance, AAMI, GIO &amp; Shannons.</p>
<p>BNS has been a certified Microsoft developer partner since the early 1990’s.</p>
<p>To learn more about BNS Group, visit</p>
<p><a href="https://www.bnsgroup.com.au/about/">https://www.bnsgroup.com.au/about/</a></p>
<p>About AWS ISV Accelerate Program:</p>
<p>The AWS ISV Accelerate Program is a co-sell program for organisations that provide software solutions that run on or integrate with AWS. The program helps you drive new business and accelerate sales cycles by connecting participating independent software vendors (ISVs) with the AWS Sales organisation.</p>
<p>To learn more about AWS ISV Accelerate Program, visit <a href="https://aws.amazon.com/partners/programs/isv-accelerate">https://aws.amazon.com/partners/programs/isv-accelerate</a></p>
<p>Media Contact:</p>
<p>Laurence Buchanan<br />
Tel. +61 412 869 531<br />
Email: ceo@bnsgroup.com.au</p>

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		<title>BNS Group Joins AWS Partner Network (APN)</title>
		<link>https://www.bnsgroup.com.au/bns-group-joins-aws-partner-network/</link>
					<comments>https://www.bnsgroup.com.au/bns-group-joins-aws-partner-network/#respond</comments>
		
		<dc:creator><![CDATA[Drew]]></dc:creator>
		<pubDate>Thu, 26 May 2022 00:23:32 +0000</pubDate>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Enterprise SMS]]></category>
		<category><![CDATA[AAMI]]></category>
		<category><![CDATA[Australian Taxation Office]]></category>
		<category><![CDATA[AWS]]></category>
		<category><![CDATA[AWS ISV Accelerate Program]]></category>
		<category><![CDATA[AWS Marketplace]]></category>
		<category><![CDATA[AWS Partner Network]]></category>
		<category><![CDATA[AWS Sales]]></category>
		<category><![CDATA[Computershare]]></category>
		<category><![CDATA[Fax]]></category>
		<category><![CDATA[GIO]]></category>
		<category><![CDATA[Laurence Buchanan]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Microsoft Azure]]></category>
		<category><![CDATA[Panalpina Freight]]></category>
		<category><![CDATA[Praisal]]></category>
		<category><![CDATA[Shannons]]></category>
		<category><![CDATA[SMS]]></category>
		<category><![CDATA[SMS Server]]></category>
		<category><![CDATA[SMS Solutions]]></category>
		<category><![CDATA[Suncorp]]></category>
		<category><![CDATA[Suncorp Bank and Insurance]]></category>
		<category><![CDATA[Suncorp Group]]></category>
		<category><![CDATA[Telstra]]></category>
		<category><![CDATA[Windows]]></category>
		<guid isPermaLink="false">https://www.bnsgroup.com.au/?p=1633</guid>

					<description><![CDATA[]]></description>
										<content:encoded><![CDATA[<div class="vc_row wpb_row vc_row-fluid vc_custom_1606268460778 bg-image-ps-inherit"><div class="wpb_column vc_column_container vc_col-sm-12"><div class="vc_column-inner"><div class="wpb_wrapper"><h2 style="text-align: left;font-family:Abril Fatface;font-weight:400;font-style:normal" class="vc_custom_heading" >BNS Group Joins AWS Partner Network (APN)</h2>
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			<p><strong>24 May 2022 </strong>BNS Group Leaves Physical Data Centre Behind To Join Global Community Of Amazon Web Services Partners</p>
<p>FOR IMMEDIATE RELEASE</p>
<p><strong>Canberra, Australian Capital Territory</strong> – BNS Group, Australia’s leading SMS and Fax software developer for government and private firms, has left the world of physical data centres saving its clients time, money, and providing them SMS service provider flexibility. Upon partnering with Amazon Web Services, BNS has fully migrated its entire technology suite to the cloud in under two months.</p>
<p>Co-founders Laurence Buchanan and Clive Pereira had been discussing the importance of offering their clients a solution based in the cloud for years, utilising either AWS or Microsoft Azure, however it was a new client, technology start-up Praisal, that eventually forced the duo into action.</p>
<p>An off-market residential listing marketplace, Praisal needed a way to connect with its users, monthly, to update them on the total number of digital rings, the views their property accumulated, and distribute leads to property professionals.</p>
<p>“Ultimately, the decision was made for us when we were approached by Praisal,” said Clive Pereira, also Technical Director at BNS Group. “Praisal wanted to launch a progressive web app that runs on phones and runs on desktops and they wanted to deploy out of AWS. They asked the question of BNS… ‘What can you do? What can you do with SMS that can run in our tenancy?’” said Pereira.</p>
<p>Pereira continued, “We had a solution that was running on premise, but they wanted us to provide something that we didn&#8217;t have and that was to be able to take requests from SQL. That got us thinking, ‘Hey, why can&#8217;t we drop our traditional mechanism, which was an email type feed mechanism and go to SQL?’ That&#8217;s what got us thinking about not only SQL, but also about running in AWS.”</p>
<p>Following months of beta testing and collaboration with Praisal, BNS Group were able to successfully deploy their SMS technology via AWS and have it verified with AWS’s ISV Accelerate Program, making the solution even more attractive to enterprise organisations who utilise SMS as a means of communication.</p>
<p>Laurence Buchanan, also Chief Executive Officer, quotes the open standards approach as a key benefit of their solution. “In taking an open standards approach, the customer can now negotiate the cost of their SMSs because they can move from one service provider to another without having to re-engineer.” he said.</p>
<p>“Their software developers do it once and once only.” Buchanan continued. “They don&#8217;t have to go and change, and they&#8217;re not using proprietary APIs. For example, if they&#8217;re locked into Telstra and they use the Telstra rest API just to send and receive SMSs, then they&#8217;re locked into Telstra. They don&#8217;t have that flexibility. With our platform, they do.” he concluded.</p>
<p>For enterprises interested in the SMS solution, the application will shortly be listed within the AWS Marketplace as a part of the Accelerate Program, with BNS Group spent 6 months documenting the architecture, deployment guides and prerequisites for installation. In the interim, BNS Group can provide guidance on system compatibility.</p>
<p><iframe loading="lazy" title="BNS Group Joins AWS Partner Network" src="https://player.vimeo.com/video/720925058?dnt=1&amp;app_id=122963" width="640" height="360" frameborder="0" allow="autoplay; fullscreen; picture-in-picture; clipboard-write"></iframe></p>
<p>About BNS Group:</p>
<p>BNS Group is a privately owned company based in Sydney and Canberra focused on secure enterprise FAX and SMS messaging. BNS manufactures commercial software products on the Windows platform which are licenced to customers and reseller partners globally.</p>
<p>BNS’s customers include Australian Taxation Office, Defence, Computershare, Panalpina Freight, Suncorp Group: Suncorp Bank and Insurance, AAMI, GIO, and Shannons.</p>
<p>BNS has been a certified Microsoft developer partner since the early 1990’s and are a certified AWS ISV Partner as of 2022.</p>
<p>To learn more about BNS Group, visit</p>
<p><a href="https://www.bnsgroup.com.au/about/">https://www.bnsgroup.com.au/about/</a></p>
<p>About AWS Partner Network:</p>
<p>The AWS Partner Network (APN) is a global community of partners that leverages programs, expertise, and resources to build, market, and sell customer offerings. This diverse network features 100,000 partners from more than 150 countries.</p>
<p>To learn more about AWS Partner Network, visit</p>
<p><a href="https://aws.amazon.com/partners/">https://aws.amazon.com/partners/</a></p>
<p>About Praisal:</p>
<p>Praisal is an off-market residential listing marketplace, where owners can create a listing for free and buyers can digitally ring their doorbell to express an interest in the property.</p>
<p>To learn more about Praisal, visit</p>
<p><a href="https://www.praisal.com.au/">https://www.praisal.com.au/</a></p>
<p>About AWS ISV Accelerate Program:</p>
<p>The AWS ISV Accelerate Program is a co-sell program for organisations that provide software solutions that run on or integrate with AWS. The program helps you drive new business and accelerate sales cycles by connecting participating independent software vendors (ISVs) with the AWS Sales organisation.</p>
<p>To learn more about AWS ISV Accelerate Program, visit <a href="https://aws.amazon.com/partners/programs/isv-accelerate">https://aws.amazon.com/partners/programs/isv-accelerate</a></p>
<p>Media Contact:</p>
<p>Laurence Buchanan<br />
Tel. +61 412 869 531<br />
Email: ceo@bnsgroup.com.au</p>
<p>Photo Credit: <a href="https://www.instagram.com/vibe.imagery/">@vibe.imagery</a></p>

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