In this news article, we have the privilege of hearing from a true industry veteran, Bruce Smith, who recently joined the ranks of BNS Group after an illustrious 27-year career at Microsoft as a Technology Advisor. Bruce recently sat down with BNS Group marketing partner, David Thomas, to discuss taking on the pivotal role of leading the BNS Enterprise SMS Server product integration project to Microsoft Azure.

David Thomas: Bruce, can you tell us a bit about why you’ve decided to join BNS Group?

Bruce Smith: Absolutely. I’ve been in the technology industry for over 30 years, and I’ve worked with a lot of different companies and products in that time. But when I came across the BNS Enterprise SMS Server, I was really impressed. I’ve rarely seen a product that can add as much value to an organisation as this one can. And when I learned more about BNS Group as a company, I was convinced that this was the right place for me. BNS is an industry leader in their category, and I’m excited to be a part of the team.

David Thomas: Can you tell us more about the BNS Enterprise SMS Server product integration project to Microsoft Azure?

Bruce Smith: Sure. The BNS Enterprise SMS Server is a powerful tool for managing SMS messaging across an organisation. And with the integration to Microsoft Azure, it becomes even more powerful. Azure is a cloud computing platform that provides a wide range of services, including analytics, storage, and networking. By integrating the BNS Enterprise SMS Server with Azure, we’re able to provide even more value to our customers, giving them a comprehensive solution for managing their SMS messaging needs.

David Thomas: What sets BNS Group apart from other companies you’ve worked with in the past?

Bruce Smith: As I mentioned earlier, I think BNS Group is really an industry leader. The BNS Enterprise SMS Server is a prime example of the kind of innovative products that they develop. But it’s not just the products that set BNS apart – it’s the people. I’ve been really impressed with the team here. Laurence Buchanan and Clive Pereira, the co-founders, have a wealth of experience in the industry, and they’re both really passionate about what they do. And that passion is infectious – it’s one of the reasons why I wanted to join BNS.

David Thomas: What do you see as the biggest challenge facing the BNS Enterprise SMS Server product integration project to Microsoft Azure?

Bruce Smith: I think the biggest challenge is going to be making sure that we’re able to deliver a seamless integration between the BNS Enterprise SMS Server and Microsoft Azure. We want to make sure that our customers are able to take full advantage of all the features and capabilities of both products, without having to worry about any technical issues or roadblocks. But with the expertise and experience of the team here at BNS, I’m confident that BNS Enterprise SMS Server will provide an excellent solution for its users.

David Thomas: What are your goals for the BNS Enterprise SMS Server product integration project to Microsoft Azure?

Bruce Smith: My main goal is to make sure that we’re delivering the best possible product for our customers. I want to make sure that the integration is seamless, easy to use, and provides real value to organizations that are looking to manage their SMS messaging needs. Ultimately, my goal is to help BNS Group continue to be an industry leader, and to help our customers

The fax machine is an integral part of our past, but it still has a place in today’s world. Global statistics show that billions around the globe are sent every year, and many Millennials can’t think when they’ve ever needed to send one themselves! So why do we have this ancient device?

Security

Technology has always been a vulnerable target for hackers and cybercriminals. The Internet was not designed with security, meaning anyone can be hacked anytime – even if you think your account is secure!

What’s worse than having personal data compromised? Not knowing it until after the fact when there’s little chance of recovery or reversing those damages done because no one ever told us how much trouble our negligence caused others

Faxes are a popular method of communication for many reasons, including their ability to remain secure when compared with other methods. For these privacy-conscious individuals who have learned about hacking in the media and want nothing else can happen – they will continue using faxes even though there’s an easier way because, at least this way, their message gets delivered.

Reliability

Fax technology pre-dates the turn of the century and has not been completely replaced. Furthermore, in 1964, Xerox Corporation introduced LDX (Long Distance Xerography), an invention considered the first “commercial” version of today’s fax machine.

Signatures

The fax machine is still prevalent in countries where electronic or digital signatures aren’t yet recognised as legal. When physical signatures are needed, you can quickly receive a document via fax and sign it before scanning your signature onto the screen for sending back to whoever sent out this vital information! Businesses don’t just use faxes- they’re also employed within most industries that require authorisations such as finance (signing cheques), education (teaching courses) and more – that’s a lot of signatures needed per year.

The convenience of a fax machine is unparalleled in these places where people often need documents signed.

Internet access

The fax machine is a great way to communicate and share essential documents in areas where it would otherwise be extremely difficult or time consuming. The reliance on the telephone rather than Internet allows people who cannot access an online connection, such as those living off-the grid with no electricity supply for their home computers at all times of day (or night), can still get business done by relying upon this old technology that has been around since 1857.

Online faxing

Internet faxing has made it possible for people who want the security and convenience of a traditional office-based fax machine, but don’t live in an area surrounded by them or have access to one at all times. The same concept behind this old technology is utilised through online sending/receiving which allows you send or receive documents from your computer browser anywhere with internet connection.

The Bottom Line

Never have there been more options available to businesses to communicate internally and externally with stakeholders.

BNS’ msXfax Enterprise fax server is a virtual machine fax server with Cloud Connectors to allow it to connect to Exchange on-premises, Exchange Online (Office 365 email) or another email system, effectively managing outbound and inbound fax calls, delivering them efficiently to the correct destination.

It is an ideal solution for large enterprise customers or even small-sized businesses who understand the importance of maintaining privacy in fax communications with their customers and trading partners.

24 May 2022 BNS Group Leaves Physical Data Centre Behind To Join Global Community Of Amazon Web Services Partners

FOR IMMEDIATE RELEASE

Canberra, Australian Capital Territory – BNS Group, Australia’s leading SMS and Fax software developer for government and private firms, has left the world of physical data centres saving its clients time, money, and providing them SMS service provider flexibility. Upon partnering with Amazon Web Services, BNS has fully migrated its entire technology suite to the cloud in under two months.

Co-founders Laurence Buchanan and Clive Pereira had been discussing the importance of offering their clients a solution based in the cloud for years, utilising either AWS or Microsoft Azure, however it was a new client, technology start-up Praisal, that eventually forced the duo into action.

An off-market residential listing marketplace, Praisal needed a way to connect with its users, monthly, to update them on the total number of digital rings, the views their property accumulated, and distribute leads to property professionals.

“Ultimately, the decision was made for us when we were approached by Praisal,” said Clive Pereira, also Technical Director at BNS Group. “Praisal wanted to launch a progressive web app that runs on phones and runs on desktops and they wanted to deploy out of AWS. They asked the question of BNS… ‘What can you do? What can you do with SMS that can run in our tenancy?’” said Pereira.

Pereira continued, “We had a solution that was running on premise, but they wanted us to provide something that we didn’t have and that was to be able to take requests from SQL. That got us thinking, ‘Hey, why can’t we drop our traditional mechanism, which was an email type feed mechanism and go to SQL?’ That’s what got us thinking about not only SQL, but also about running in AWS.”

Following months of beta testing and collaboration with Praisal, BNS Group were able to successfully deploy their SMS technology via AWS and have it verified with AWS’s ISV Accelerate Program, making the solution even more attractive to enterprise organisations who utilise SMS as a means of communication.

Laurence Buchanan, also Chief Executive Officer, quotes the open standards approach as a key benefit of their solution. “In taking an open standards approach, the customer can now negotiate the cost of their SMSs because they can move from one service provider to another without having to re-engineer.” he said.

“Their software developers do it once and once only.” Buchanan continued. “They don’t have to go and change, and they’re not using proprietary APIs. For example, if they’re locked into Telstra and they use the Telstra rest API just to send and receive SMSs, then they’re locked into Telstra. They don’t have that flexibility. With our platform, they do.” he concluded.

For enterprises interested in the SMS solution, the application will shortly be listed within the AWS Marketplace as a part of the Accelerate Program, with BNS Group spent 6 months documenting the architecture, deployment guides and prerequisites for installation. In the interim, BNS Group can provide guidance on system compatibility.

About BNS Group:

BNS Group is a privately owned company based in Sydney and Canberra focused on secure enterprise FAX and SMS messaging. BNS manufactures commercial software products on the Windows platform which are licenced to customers and reseller partners globally.

BNS’s customers include Australian Taxation Office, Defence, Computershare, Panalpina Freight, Suncorp Group: Suncorp Bank and Insurance, AAMI, GIO, and Shannons.

BNS has been a certified Microsoft developer partner since the early 1990’s and are a certified AWS ISV Partner as of 2022.

To learn more about BNS Group, visit

https://www.bnsgroup.com.au/about/

About AWS Partner Network:

The AWS Partner Network (APN) is a global community of partners that leverages programs, expertise, and resources to build, market, and sell customer offerings. This diverse network features 100,000 partners from more than 150 countries.

To learn more about AWS Partner Network, visit

https://aws.amazon.com/partners/

About Praisal:

Praisal is an off-market residential listing marketplace, where owners can create a listing for free and buyers can digitally ring their doorbell to express an interest in the property.

To learn more about Praisal, visit

https://www.praisal.com.au/

About AWS ISV Accelerate Program:

The AWS ISV Accelerate Program is a co-sell program for organisations that provide software solutions that run on or integrate with AWS. The program helps you drive new business and accelerate sales cycles by connecting participating independent software vendors (ISVs) with the AWS Sales organisation.

To learn more about AWS ISV Accelerate Program, visit https://aws.amazon.com/partners/programs/isv-accelerate

Media Contact:

Laurence Buchanan
Tel. +61 412 869 531
Email: ceo@bnsgroup.com.au

Photo Credit: @vibe.imagery

1 February 2022, BNS and Switch Connect announce the availability of a cloud-based T.38 fax service to solve the issues customers face when migrating away from legacy telephony to solutions such as Microsoft Teams PSTN Calling.

BNS first identified the problem customers were facing in 2020 when customers were fast-tracking Microsoft Teams for remote working and collaboration. Some of those customers decided to implement PSTN calling for Teams but found no fax capability and could not completely replace their old PBX systems.

Customers, particularly in: healthcare, finance, banking, insurance, and government, need to ensure that fax data handling complies with privacy and data sovereignty laws in Australia, so outsourcing fax to a provider is not allowed.

The solution was for BNS to find a suitable service provider who could deliver a SIP service to any cloud provider specifically designed for enterprise faxing;  then couple that with the BNS Fax server technology within the customer’s cloud tenancy.

“We selected Switch Connect because they offered a Ribbon Software-based SBC in their cloud, which was co-located at a tier 1 telecommunications provider in Australia,” said Laurence Buchanan, CEO of BNS.

BNS being a Ribbon partner for many years with SBCs, which it had deployed in large accounts over the years, was confident that the solution would work.

The design allows the customer to implement the BNS Fax server in their own cloud tenancy (AWS, Azure, etc) and utilise reliable SIP communications to Switch Connect, who can deliver fax over the service with minimal jitter or latency.

“BNS has been a Teams Calling customer of ours for a while, and we were constantly discussing the issues with fax and Microsoft Teams; we got to a point of saying we just need to build something that works and is reliable for our customers and also for BNS’s legacy on-premise customers,” said Rohan Milne Switch Connect CEO.

The solution allows:

• The customer to maintain complete control and security of their fax images because nothing is stored at Switch Connect (SC).
• SC can host existing 1800\1300 fax numbers
• SC can host existing normal fax numbers subject to porting capabilities at the customer end.

Switch Connect can also provide Teams PSTN calling as a service for customers wanting a PSTN service for their Teams implementation.

Technical information is available at https://msxfaxkb.bnsgroup.com.au/switchconnectt38service

BNS Group website:  www.bnsgroup.com.au

Switch Connect website: www.switchconnect.com.au

August 2021, Sydney Australia

Microsoft System Centre Operations Manager (SCOM)  is a key component of Microsoft’s System Centre solution used for: deployment, configuration, management and monitoring of infrastructure and virtualised software-defined datacentres.

With IT staff working from home, SMS alerts from core network management platforms is becoming more important.    Microsoft System Centre Operations Manager can manage critical applications such as Microsoft Exchange email.  SCOM can be used with the SMS Server to securely notify engineers via text messages.

The standard SCOM offering from Microsoft uses modems which are not allowed to be connected to most corporate and government networks for security reasons.

msXsms enterprise SMS server does not use modem but instead  uses secure encrypted industry standard SMPP\TLS over the Internet to SMS aggregators such as SINCH and MessageMedia.

The SMS Server software runs on Windows Server which can be deployed in Azure\AWS if required.

For more information, refer to: https://msxsmskb.bnsgroup.com.au/scom_get_started